Birsk
FREQUENTLY ASKED

Your questions,
answered.

Everything you need to know about how Birsk sources, verifies, and delivers your requests.

Products & Sourcing

Almost anything — furniture, electronics, clothing, imported snacks, medicines, rare collectibles, custom items, and more. If it exists and is legal, we'll try to find it.

Yes. Sourcing medical and healthcare products is our top priority. You can make medicine requests 24/7. We will source them immediately and deliver them same-day within hours.

Yes. We source from local markets, importers, distributors, and international channels. If it's available anywhere, we'll find it.

We don't source anything illegal, prohibited, or that violates any laws in India. For everything else, we'll give it our best shot.

Yes — the request form has an image upload option. A photo or screenshot helps our team understand exactly what you need.

Delivery & Coverage

Currently, yes. We serve all major Bangalore areas. We're expanding to Mumbai, Delhi, and Hyderabad soon.

All major localities — Indiranagar, Koramangala, Whitefield, HSR Layout, Jayanagar, Electronic City, Bannerghatta, Marathahalli, and beyond.

We handle the full logistics — pickup, packaging, and delivery directly to your address. We'll keep you updated on WhatsApp throughout.

Process & Payment

Our team starts searching immediately. We'll come back to you on WhatsApp with availability, pricing, and an estimated timeline.

You pay only after receiving and approving a full quote from us on WhatsApp. We never ask for money upfront.

Our sourcing fee is included in the price we quote. We'll always be transparent about the breakdown.

Local products: 24–48 hours. Imported or specialty items: 5–15 days. Sourcing medical and healthcare products takes top priority: we support 24/7 requests and deliver them same-day within hours. We'll always give you an honest timeline upfront.

General

No. Everything happens over WhatsApp. No account, no portal, no password.

Absolutely. Each request is handled as a separate WhatsApp conversation.

Yes. Your details are only used to process your request and communicate with you on WhatsApp. We never share or sell your data.

Still have questions?

Our team is happy to help. Reach us on WhatsApp and we'll respond promptly.